Frequenly Asking Question

Frequenly Asking Question at infobaliresort.com

Type of Room | ROH | ABF | Day Use| Reservation Guarantee |

1. What is a Single, Double or Triple Room?
Generally hotels tend to place their bedrooms within four different categories:
Standard
Superior
Deluxe
Executive

The actual differences between the bedrooms varies from one hotel to another, with Executive being the highest standard of room.

Single Room - A single room is designed to accommodate one person only. The room may contain one single bed or twin beds.
Double Room - A double room is designed to accommodate two people only. The room contains one queen size or king size bed.
Twin Room - A twin room is designed to accommodate two people only. The room contains two single beds.
Family Rooms - The family room type is usually a Triple Room, designed to accommodate three people only. The room will contain either:
One queen and one single bed or three single beds

When posting your Booking Request please clarify the number of your travel companions. In case you travel with children please state the number of children and their age. See also “Do children receive discount rates?”

2. What does run of house (ROH) mean?
This is the standard room offered by the hotel and is often available by different room type (single/double/twin).

3. What does ABF stand for?
ABF stands for American Breakfast and usually includes Coffee/Tea, Fruit Juice, Toast and Jam.

4. What does Day Use stand for?
Usually Airport Hotels allow for short duration stays, also labeled as Day Use. Rates quoted for Day Use may not indicate a 24 hours stay, rather provide for 4-6 hours room use. Duration of stay varies between hotels. Our Reservation Staff will inform you on the total number of hours included.

5. What is the Reservation Guarantee?
All bookings secured through infobaliresort.com are backed by our Reservation Guarantee. If your confirmed reservation at the hotel (for which you have been issued a voucher) is not available or cannot be honored upon check-in, and no other room type that you had booked is available, immediately contact our Reservation Staff. We will arrange a room at another convenient and comparable hotel and infobaliresort.com will pay for the full cost of the first night's stay, including any tax and service charges. Also, against a receipt, we will pay for all communication costs to our office.

6. Our Billing Policy
Room Rates shown are based on a standard booking request (single or double) and may be subject to change pending requirements. Rates shown do not include extra beds, specials arrangements or ad hoc price changes on the hotels behalf. Rates may also have to be adjusted in case of transport requests. In such case we will submit an updated quote to you by email. This quote will provide you with a detailed summary of your booking details.

7. What credit cards do you accept?
We accept payment by Visa, MasterCard and AMEX.

8. When will my Credit Card be charged?
Though we ask for your credit card details to proceed with your Booking Request, your credit card will only be charged if you cancel the reservation. Payment will be collected upon your arrival except for reservation beyond Bali. Payment by credit card will be converted into local currency (Indonesian Rupiah) and subject to 3% bank charge fee.
We also do understand your need for flexibility when it comes to planning your accommodation details. Please note that our Booking Conditions provide the maximum flexibility with regard to amendment or cancellation requests.

9. What is your cancellation policy for hotel reservations?
Please familiarize yourself with our detailed Cancellation Policy.

MEDEWI BEACH

Medewi Beach is located at Jembrana, West Cost Bali. Its about 2.5 hours from Bali International airport. Medewi Beach very popular for surfing activities

Reservation Center
Phone:
+62 361 7428441
Mobile:
+62 87861006699
Facsimile:
+62 361 8450291
Email:
info@infobaliresort.com